1. GENERAL a) This is an electronic record under
Information Technology Act, 2000 and all the rules are applicable. The amended
provisions pertaining to electronic records in various statutes as amended by the
Information Technology Act, 2000. This document does not require any physical or digital
signature as it is generated by a computer system. b) Under the provision of Rule 3
(1) of Information Technology Rules 2011, this document is published. It required the
publishing of rules and regulations, privacy policy and terms of usage of
TrademarkCart.com c) The domain name TrademarkCart.com (“Website”), is owned and
operated by TrademarkCart and having its registered office at B-300, Saraswati Vihar,
Pitampura, Delhi-110034, where such expression shall, unless repugnant to the context
thereof, be deemed to include its respective representatives, administrators, employees,
directors, officers, agents and their successors and assigns. d) For the purpose of
this Privacy Policy (“Policy”), wherever the context so requires, • Here terms like
‘You’ & ‘User’ are used for any legal person or entity accessing or using the
services which are provided on this Website, who is competent to enter into binding
contracts, as per the provisions of the Indian Contract Act, 1872; • The terms ‘We’,
‘Us’& ‘Our’ shall mean the Website and/or the Company as the context so
requires. • The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to
the User and the Company individually and collectively, as the context so requires.
e) The headings are given to each section in this Policy. This is done only for the
purpose of organizing the various provisions under this Policy in an orderly manner. The
party cannot use it to interpret the provisions contain herein in any manner. Further,
it is specifically agreed by the Parties that the headings shall have no legal or
contractual value. f) The user can use the Website which is governed under this
Policy as well as the Terms of Use of the Website (“Terms”, available at
www.TrademarkCart.com), and any modifications or amendments made thereto by the Company
from time to time, at its sole discretion. If the User visits the home page of the
Website and/or using any of the services which are being provided on the Website shall
be deemed to signify the User’s indisputable acceptance of this Policy and the
previously mentioned Terms. The User understands and accepts that all Terms and Policy
are interconnecting, and that expiry of any of one will lead to the termination of the
other. g) The User indisputably agrees with all the Terms and Policy which legally
bind the User and the Company, and that the User shall abide by the rules, guidelines,
policies, terms, and conditions applicable to any of the services that are provided by
the Website, and that the same is applied with the Terms, and shall be treated as part
and parcel of the same. The User understands and accepts that no signature or express
act is required to make these Terms and the Policy to bind the User. Under the User’s
act, the User can visit any part of the Website with the acceptance of the Policy and
the aforementioned Terms. h) It is agreed by all the parties that a Company/Website
has all the rights to make a change in any of the policy and terms mentioned before
without any prior notice to User/Users. The User accepts that any change or modification
can be made immediately. It is User’s responsibility to keep him/her updated with all
the Policy and Terms. If the User continues to use the Website following such a change,
the User will be deemed to have consented to any and all amendments / modifications made
to the Policy and Terms. In so far as the User complies with the Policy and Terms,
he/she is granted a personal, non-exclusive, non-transferable, revocable, limited
privilege to enter access and use the Website.
2. COLLECTION OF PERSONAL AND OTHER INFORMATION a) It is
being accepted by the User that the personal information is collected and stored by the
company, which is provided by the User from time to time on Website but not limited to
the User’s username, passwords, email address, name, address, age, date of birth, sex,
nationality, shopping preferences, browsing history, etc., as well as any images or
other information uploaded/published by the User on the Website. The Website/Company
uses this information which is given by the User to provide the services. The User’s
need is fulfilled accordingly. This information is used by the Website/Company to
improve the portal to make it safer and easier for the User. b) There is certain
information which are tracked automatically by the Company/Website about the User like
User’s IP address and User’s behavior on Website. This information can be used by
Company/Website to do internal research on user demographics, interests, and behavior,
to enable the Company/Website to better understand. The User knows that such information
may include the URL that the User visited prior to accessing the Website, the URL which
the User subsequently visits (whether or not these URLs form a part of the Website), the
User’s computer & web browser information, the User’s IP address, etc. c) If any
User Chooses to buy any product or services from the Company/Website, the User is
allowing the Company/Website to gather the personal information of the User. d) The
User is aware that if any information which is provided by User whether it is posted
message/ review / feedback anywhere on Website can be used by the Company/Website to
help out the User in every possible way in future. This retained information can be used
to resolve disputes, provide customer support, troubleshoot problems and much other and
that such information, if requested, may be provided to judicial or governmental
authorities of requisite jurisdiction, or otherwise used by the Company/Website as
permitted by applicable laws. e) All the information whether it is personal or any
other like emails or letters or any feedback from other users or third party regarding
the User’s activities or posting on Websites is collected or gathered by the company and
is compiled in a file or folder by the Company/Website. The User is aware of all this
information. f) A User/Users can browse a website without providing any information
to the Website/Company but for certain activities and area, the User has to provide
certain information for registration such as placing an order. The User is aware that
the information provided to the Company/Website can be used to send the User offers and
promotions whether or not based on the User’s previous orders and interests, and the
User hereby expressly consents to receive the same. g) There are certain online
surveys which are optional and Company/Website can request the User to complete those
surveys. Sometimes these surveys may ask the User to provide the contact information and
demographic information (like zip code, age, income bracket, sex, etc.). This data is
used to customize the Website for the benefit of the User, and providing all users of
the Website with products/services/content that the Company/Website believes they might
be interested in availing of, and also to display content according to the User’s
preferences, the user is aware about all this. h) The Company/Website can ask or
request the User to provide the reviews for the products/services which are purchased/
availed by the User from Website. The User is aware that such reviews will help other
users of the website make prudent and correct purchases, and also help the
Company/Website remove sellers whose products are unsatisfactory in any way, and the
User hereby expressly authorizes the Company/Website to publish any and all reviews
written by the User on the Website, along with the User’s name and certain contact
details, for the benefit and use of other Users of the Website. i) The information
like content/reviews/surveys/feedback which is submitted by the User to Company/Website
cannot be a store, upload, publish or display in any manner. The User authorizes the
Website/Company to remove any such content, review, survey or feedback from Website
which has been submitted by User, without cause or being required to notify the User of
the same.
3. COOKIES a) A cookie is an information which is being
stored on hard disk by Website so that it can remember something about the User later
time. The User is aware that this information that is Cookie is stored by the
Website/Company to use it later if required and that cookies are useful for enabling the
browser to remember information specific to a given user, including but not limited to a
User’s login identification, password, etc. Web site installs permanent and temporary
cookies in User’s hard disk and browser and the User is aware of it and does hereby
expressly consent to the same. b) There are many data collection devices such as
cookies on certain pages of the Website. These devices help in analyzing the web page
flow, measure promotional effectiveness and promote trust and safety. These are the
features which are only available due to the use of cookies. The User is aware of all
this. While the User is free to decline the Website’s cookies if the User’s browser
permits, the User may consequently be unable to use certain features on the Website
c) Beside this, the User is aware that He/she might face other data collection devices
like cookies on certain pages which are installed by third parties or affiliates on the
Website. The User knows and accepts that the website/Company is not responsible as they
do not control the use of such cookies/other devices by third parties and the User
assumes any and all risks in this regard.
4. SHARING OF PERSONAL INFORMATION a) The Website/Company
can share the personal information of User to detect and prevent identity theft, fraud,
and other illegal acts. This information can be shared with corporate entities and
affiliates to help them; correlate related or multiple accounts to prevent abuse of the
Website’s services; and to facilitate joint or co-branded services, where such services
are provided by more than one corporate entity. The User is aware of it. b) The
Website/Company has right to disclose the personal information of User if required to do
so by law or if the Website/Company believes that such disclosure is reasonably
necessary to respond to subpoenas, court orders, or other legal processes. This
information can also be disclosed to law enforcement offices, third party rights owners,
or other third parties if it believes that such disclosure is reasonably necessary to
enforce the Terms or Policy; respond to claims that an advertisement, posting or another
content violates the rights of a third party; or protect the rights, property or
personal safety of its users, or the general public. c) If a Company/Website is
merging with other Company/Website or in the event the of reorganization, amalgamation
or reconstructing of the Company’s business, the Company/Website can share the personal
information of User if required. Such business entity or new entity will continue to be
bound be the Terms and Policy, as may be amended from time to time.
5. SECURITY All the transactions which are made on the
Website are secure and protected. No information is disclosed while making the
transaction on the Website as it is encrypted to protect the User against unintentional
disclosure to third parties. Any information related to the User’s credit and debit card
information is not received, stored by or retained by the Company / Website in any
manner. This information is provided by the User directly to the payment gateway which
is authorized to handle the information provided and is compliant with the regulations
and requirements of various banks and institutions and payment franchisees that it is
associated with.
6. THIRD PARTY ADVERTISEMENTS / PROMOTIONS The third-party
advertising companies is used to serve ads to the users of the Website. These companies
may use the information related to the User’s visit to the Website and other websites in
order to provide advertisements to the User. The Website may contain links to other
websites also that may collect personal information about the User. The Company/Website
is not at all responsible for the privacy or the content of any of the linked websites.
The User agrees that the risks associated will be borne entirely by the User.
7. USER’S CONSENT By using the Website and/ or by providing
information to the Company through the Website, the User consents to the collection and
use of the information disclosed by the User on the Website in accordance with this
Policy, including but not limited to the User’s consent the Company/Website
sharing/divulging the User’s information, as per the terms contained here in above in
Section 4 of the Policy.
8. DISPUTE RESOLUTION AND JURISDICTION Any dispute related
to formation, interpretation and performance of this Policy will be solved through a
two-step Alternate Dispute Resolution (“ADR”) mechanism. It is agreed by the Parties. It
is further agreed to by the Parties that the contents of this Section shall survive even
after the termination or expiry of the Policy and/or Terms. a) Mediation: If
there would be any dispute between the parties, the Parties will attempt to resolve the
dispute amongst themselves, with the mutual satisfaction of both Parties. If the Parties
are unable to resolve the dispute between themselves within the period of thirty (30)
days of one Party communicating the existence of a dispute to the other Party, the
dispute will be resolved by arbitration, as detailed herein below; b)
Arbitration: If the Parties are unable to resolve the dispute between them through
Mediation, then it will be transferred forward to the Arbitration by a sole arbitrator
to be appointed by the Company. The order passed by the sole arbitrator will be valid
and binding on both Parties. The costs of proceedings will be beard by the Parties,
although the sole arbitrator may, in his/her sole discretion, direct either Party to
bear the entire cost of the proceedings. The arbitration shall be conducted in English,
and the seat of Arbitration shall be the city of Delhi, India. The Terms, Policy and
any other agreements between the Parties are governed by the laws, rules and regulations
of India and it is agreed by the Parties. The Courts at Delhi shall have exclusive
jurisdiction over any disputes arising between the Parties.